Shipping policy

At Khan Lala Pezaar, we aim to deliver your handcrafted Peshawari chappals safely and on time. Please review our shipping policy to understand how we process and deliver your orders.

Order Processing Time

  • All orders require 2 to 4 days for processing.

  • Each pair is carefully checked, packed, and prepared to ensure quality before dispatch.

  • Processing time does not include weekends or public holidays.

Delivery Time

Local Delivery (Within Pakistan)

  • Estimated delivery time: 5 to 7 business days after processing.

  • Delivery times may vary depending on your location.

International Delivery

  • Estimated delivery time: 8 to 15 business days after processing.

  • International shipping duration may vary depending on the destination and customs procedures.

Shipping Delays

While we do our best to ensure timely delivery, please note:

We are not responsible for delays caused by:

  • Courier service providers

  • Weather conditions

  • Customs inspections or clearance processes

  • Any unforeseen logistical issues

Once the order has been handed over to the courier, delivery time is beyond our control.

Order Tracking

  • After dispatch, customers can request tracking details through WhatsApp.

  • For assistance or tracking updates, contact us at +92 332 8760860.

Shipping Charges

  • We provide free home delivery to all our customers.

  • Any customs duties, taxes, or import fees for international orders are the customer’s responsibility.

Need Help?

For any shipping-related questions or support, feel free to contact us:

WhatsApp / Call: +92 332 8760860