Shipping policy
Last Updated: June 2026
At Khan Lala Pezaar, we are committed to delivering high-quality handmade Peshawari Chappals safely and efficiently to our customers across Pakistan and internationally.
Shipping Locations
We currently ship throughout Pakistan and selected international destinations.
Order Processing
All orders are processed within 2–4 business days after order confirmation.
Before dispatch, each pair is carefully inspected to ensure it meets our quality standards.
Orders are not processed on weekends or public holidays.
Shipping Charges
Pakistan
We offer Free Shipping on all orders within Pakistan.
International Orders
International shipping charges are calculated based on the destination country and order weight. Any applicable customs duties, taxes, or import charges are the responsibility of the customer.
Estimated Delivery Times
Pakistan
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Processing Time: 2–4 business days
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Delivery Time: 3–7 business days after dispatch
Estimated total delivery time: 5–11 business days.
International Orders
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Processing Time: 2–4 business days
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Delivery Time: 8–15 business days after dispatch
Delivery times may vary depending on customs clearance procedures and local courier services.
Order Tracking
Once your order has been dispatched, tracking information will be provided through WhatsApp or email provided during checkout.
Shipping Delays
While we make every effort to ensure timely delivery, delays may occasionally occur due to:
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Courier service disruptions
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Weather conditions
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Customs inspections
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Public holidays
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Other circumstances beyond our control
Khan Lala Pezaar is not responsible for delays caused by third-party shipping providers after an order has been dispatched.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. Delays or delivery issues resulting from incorrect address information may require additional processing time.
Contact Information
For shipping-related inquiries, please contact:
Khan Lala Pezaar
Website: https://khanlalapezaar.com
WhatsApp / Call: +92 332 8760860
Email: info@khanlalapezaar.com
Business Location: Khan Lala Pezaar, Near Hujra Restaurant Main Ring Road Hayatabad, Peshawar 25100, Pakistan